Personalized videos from Santa

Simply fill out the form with your child’s details, pay by card, and you’ll receive the personalized video directly via email. Santa will mention your child’s name, age, and even show a special photo!

To make the video special, we’ll need your child’s name, age, a photo, and a few favorite activities. This helps Santa create a truly personalized message!

If you don’t see your child’s name, don’t worry! Simply message us in the chat and select the "Request name" option. We’ll notify you as soon as the name is added.

You can securely pay by credit or debit card at checkout. We accept major credit cards, and your payment will be processed in US dollars. After completing your payment, you’ll receive a confirmation email with your order details.

First, check your Spam or Promotions folder in case it landed there. You can also go to our order search page and enter the email used at checkout. If you still need help, message us here with the email you used for the order, and we’ll resend the link.

Absolutely! If you notice a minor detail that needs updating, reach out to us, and we’ll do our best to make the change for you.

Of course, no problem at all! We guarantee a full refund within 30 days of placing your order. For more details, check our refund policy here.

Yes, you can create a video for two children at once. Santa will address each child separately and show their photos multiple times. Videos for more than two children are not available at the moment.

Yes, your privacy and security are our top priorities. We handle all personal data with the utmost care, and everything is securely stored. Only you and our team have access to the information needed to create the personalized video.

You can contact us via Messenger or Instagram Direct. This way, you’ll always be in touch!